As part of its ‘Osons 2017’ project to improve customer satisfaction, Crédit Agricole Alsace Vosges (CAAV) wanted to develop a branch model focused on revamping its customer service.
For this, 3 branches were designed and created by Korus in Strasbourg in 2014, including two which were created from scratch. The regional head office is now pursuing its deployment across the Alsace and Vosges regions.
Anaëlle Dias-Pereira – CAAV Project Coordinator – Asset Management and Development Department
“Following a visit to the Strasbourg Vosges branch with the Branch Manager and the Group Director, we received compliments on the design and the end result. This is a wonderful creation, thanks largely to the work performed by the Korus teams and to their commitment; I thank them for this. "